This Privacy Policy explains how Virtual Nova ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website at www.virtualnova.co.nz (the "Website"). We are committed to protecting your privacy and maintaining the confidentiality and security of your personal information.

Please review this Privacy Policy carefully before you start to use the Website and contact us if you have any questions or concerns regarding your personal information. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

1. Information We Collect

We may collect various types of information, including:

Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and other personally identifiable information you provide when contacting us or using our services.Log Data: Information about your usage of our Website, such as your IP address, browser type, device information, and pages you visit.Cookies: We use cookies and similar tracking technologies to collect information about your browsing habits. You can manage your cookie preferences through your browser settings.

Sometimes we may obtain information about you from other sources including:

Government agencies or departments;Professional Advisors including accountants, lawyers and financial advisors;Real estate agents;Financial institutions;Insurance companies;Credit Bureaus; orOther third parties who represent that they have the right to disclose the information.

2. How We Use Your Information

Virtual Nova collects your information in order to record and support your participation in the activities you select. If you register to download a PDF or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

We may use the collected information for various purposes, including:

To provide, maintain, and improve our Website. To respond to your inquiries and requests. To send you promotional materials, updates, and news about our services, if you have consented to receive such communications. To display advertisements to you that are tailored to your personal characteristics, interests, and activitiesTo make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information. To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action.

We may share your information with third parties in the following circumstances:

With service providers who assist us in operating and maintaining our Website.With our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.In response to a legal request or to protect our rights and interests.In connection with a business transaction, such as a merger, acquisition, or sale.

4. Your Rights

You have the right to access, correct, or delete your personal information, subject to applicable law. You may also withdraw your consent to certain data processing activities. To exercise these rights, please contact us using the information provided below.

If you are visiting this Website from within the European Union (“EU”), you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU which include the following:

We will retain the any information you choose to provide to us until the earlier of:

(a) you asking us to delete the information,

(b) our decision to cease using our existing data providers, or

(c) We decide that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that we store and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data. To the extent that you provided consent to the processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Terms of Use

Please refer to our "Terms of Use" document for information regarding the terms and conditions of using our Website here.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]

or Virtual Nova, 42 Second Avenue, Auckland 1021, New Zealand

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page with the last updated date. Your continued use of our Website after changes indicate your acceptance of the updated Privacy Policy.

Effective Date of Policy: 16 May, 2024.